Professional standards and complaints
The Bioenergy Association has established a members' Code of Conduct supported by a Professional Standards and Complaints Committee.
The Committee has oversight of members professional conduct and provides support to the accreditation schemes. The Professional Standards and Complaints Committee are there to assist members resolve any issues or complaints themselves in the first instance, but with a formal process to back this up if necessary.
If there are issues that need association assistance then these should be brought to the attention of the Executive Officer.